This site has been set up to help new and inexperienced users learn some of the tricks of the system to make their journeys easier.
The founder of the site has over 500 commercial flights and as an expansive knowledge of many of the airline loyalty schemes. There are also regular contributors with a vast knowledge and experience too, and all more than happy to assist people.

6 Replies to “About The Frequent Flyer”

  1. Belinda Marshall says:

    How do I find our my Frequent Flyer Number?

    1. nlagalle says:

      Hi Belinda, you need to contact Qantas directly via phone, on 13 11 13

      nick

  2. George says:

    It’s actually 13 11 31 and they can search via your name and date of birth, but have your pin handy or else you need to do the security check that they have.

  3. nlagalle says:

    my bad there, George has correct number!

  4. dave parrish says:

    being a new customer to velocity f, f.i would like an answer to my concerns as listed. [A] .i wish to fly in july/aug 2015 from Brisbane to Seattle USA one way ,spend 4 to 5 weeks traveling.then return to aussie via San Francisco. can the return flight be open.[B] do i make arrangements with a travel company.velocity or direct with the airline using my velocity points.[C]being a pensioner am i still required to pay all fees and charges.[D]if i book a special low cost flight will my frequent flyer points be valid.[D] any info on driving licenses would be help full…please be advised i am not a computer expert i am a person who would like answers to my questions direct..please dont ask me to go to various web sites . if you require details in writing give me an address.. ref dave parrish

  5. nlagalle says:

    Dave,

    Thanks for writing here. note we are not affiliated with Velocity/Virgin or Qantas, we are an independent site offering tips and tricks.

    I can give you some answers, but you are best to call Virgin directly.

    A: you can book one way tickets, but they are generally more expensive than buying as a return. if you want flexibility you will need to buy a flex ticket, which costs more.

    B: You book either online or over the phone with Virgin to use your points. Doing it online incurs no booking fees. Over the phone does.

    C: Yes.. there are no seniors tickets. the taxes are government ones and the fees are universal for all fares.

    D: Do you mean getting an international licence?

    I hope this helps some.

    Cheers,

    Nick

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