At least several time a month I see posts on Facebook about people “losing” all points from their Qantas Frequent Flyer account. In a nutshell the points expired. Qantas, like many other airlines, expire points if an account is inactive – no points earned or used. Now this usually comes as a shock to account holder that the points they may have earned on their overseas trip 2 years ago are all gone. Unfortunately Qantas are quite strict and rarely re-instate the points. Once gone, they are gone. They do notify you around 60 days prior via email, so it really pays to ensure your personal details are all up to date in your account.
So what can you do to stop points from expiring aside from taking a flight somewhere? Luckily Qantas does offer quite a few ways to keep accounts from expiring, you just need to know which method(s) to use. As long as there is some point activity inside of 18 months, either earning or “burning”, your points will remain active. This excludes Family Transfers.
Here are a few tips to get you started on ensuring those points do not expire.
Have a credit card that direct points monthly to your Qantas account. As long as you make a single purchase, points will transfer to your Qantas FF account monthly and your account won’t expire. Most banks offer a credit card that earns points that transfers to Qantas, however the earn rates aren’t the best. I will compare credit cards later, but a good starter card is the Woolworths Credit card. It earns at 1:1. There is a current promotion with 16,000 bonus points. For information, click here.
One common issue is family members, mainly children, having their points expire. So naturally the above option will not work as children cannot have Credit cards and points can only be “swept” into the matching account holder. Fortunately there is a nice method to get around this
Pop into your local Woolworths/Safeway and pick up and Everyday rewards card. Earning 1 point per dollar over $30, this is by far the simplest way to keep points flowing into Frequent flyer accounts. You can pick up an EDR card from Woolies or Big W out the front. simply register the card online and use the Link for Qantas Frequent Flyer. Enter your details and the accounts will be linked. As there is no age limit for having an EDR card, simply cycle through the cards when you go shopping and points will go to that account. Remember you can use the EDR card at Big W too. Remember you need to spend $31 in a single transaction to earn a point.
Did you know with your EDR card you can swap from the fuel savings to points earning. This can be swapped once per month and instead of saving a few dollars on your fuel, you can earn points instead. you can change your options in your EDR account.
Of course the popular method to burn points is redeeming them for a flight. There are Classic awards and Any Seat Awards. I won’t explain these here but redeeming points for a flight counts as activity.
If you don’t want to fly somewhere, there are plenty of items in the Qantas store from Toasters to TV’s. Some will say they are a bad use of points, but an item from the store is better than no points left.
If all the options above don’t work for you, the best method is to perform a family transfer. You need a minimum of 5000 points in the account to transfer out and you can only perform one transfer every 12 months. The idea is that you can transfer them into 1 account to then use later. The thing to remember with a family transfer is they do not count for point activity. So while it is good to clear points out of other accounts, you want to make sure your main account has points coming from somewhere else.
These are just a couple of methods to have some point activity on your account. Keep an eye out for my next post on how you can monitor your accounts more effectively.
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